Airbnb holiday makers served with 2kg of court documents after reclaiming service charges –

Holiday souvenir? Photo: Jacques Huppes

Airbnb is taking a group of individual Dutch holidaymakers to court because they have asked for a refund of service charges from as little as €40.27.

Since judges in Amsterdam ruled in March that the holiday rentals company could not charge both renters and holidaymakers for the hire of apartments, tens of thousands of Dutch residents have submitted claims for their money back.

According to that ruling, holiday rental landlords are charged 3.6% of the total rental, while holidaymakers pay a ‘service charge’ of on average 15%. But this, the Amsterdam court said,

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